A website overlay does not meet Title II
The ADA rule that city and township public websites must work for people with disabilities. What Title II is asks whether people with disabilities can use the public pages and public documents. A toolbar that sits on top of the browser is not that method. Keep the widget or drop it this month. You still need a dated file of the content plus tickets the website vendor can run.
Who this is for
A clerk whose website vendor installed a toolbar, or whose council was told a widget “covers ADA.” Title II asks whether people with disabilities can use the public website and public documents themselves.
What the rule looks at
28 CFR 35.200 looks at the content — pages, forms, and public documents — against WCAG 2.1 AA. A toolbar that sits on top of the page is not that method. We do not sell an overlay.
Public small-entity overlay quotes we have on file sit in the $2,500–$4,650 per domain band. Price is not the test. The test is whether a resident can use licenses, packets, and payments without the toolbar.
What to do with the widget
Keep it or drop it. That is a city call. Either way, you still need a dated file of the content and tickets the website vendor can run so the pages get closer to the standard.
Automated checks cover some WCAG criteria, not all. See Method. A widget does not fill the rest.
The short page
Overlay is the one-screen answer. This note is for the search that starts with the product name of a toolbar.
This month
Keep or drop the widget this month. You still need a dated file of the public pages and public PDFs, plus tickets the website vendor can run. We do not sell a widget. We do not certify that the site meets the federal standard.